| High trust environments correlate positively with high | | | | underlies all aspects of organizational culture, it is at low |
| degree of employee involvement, performance | | | | ebb for managers across a range of industries and |
| management, commitment and organizational success. | | | | levels. The survey shows a strong correlation |
| If trust is present in the workplace, the organization | | | | between trust and a positive workplace culture that |
| gets maximum effort and commitment, and the | | | | emphasizes reward, supportiveness and stability. It |
| employees receive security and know they are | | | | shows that trust is strongly linked to attributes such as |
| appreciated. | | | | caring for colleagues, actively involving them in the |
| However, our experience working in the private and | | | | company vision, mentoring, role modeling and |
| public sectors of Australian industry, indicates a decline | | | | inspirational motivation. The survey also reinforces |
| in trust in the workplace. A joint study by the Australian | | | | findings of similar research projects around the world: |
| Institute of Management and Monish University | | | | The higher tech, impersonal and sophisticated |
| supports this view, concluding that Australian business | | | | organizations become, and the greater the need for |
| is facing a 'crisis of trust' threatening productivity and | | | | leaders who can build a culture of trust in the |
| performance. I the study show that while trust | | | | organization. |